.page-faq {
  padding-bottom: 0;
  overflow-x: clip;
}

.page-faq .crumbs {
  margin-top: 22px;
}

/* ---------- 首屏框景 ---------- */
.page-faq .faq-hero {
  padding-top: 22px;
}

.page-faq .faq-hero__frame {
  position: relative;
  padding: 28px 20px 26px;
  border: 1px solid var(--line);
  background:
    radial-gradient(120% 90% at 88% 0%, rgba(59, 232, 196, 0.14) 0%, transparent 58%),
    var(--grad-key);
  overflow: hidden;
}

.page-faq .faq-hero__frame::before,
.page-faq .faq-hero__frame::after {
  content: "";
  position: absolute;
  width: 34px;
  height: 34px;
  pointer-events: none;
}

.page-faq .faq-hero__frame::before {
  top: -1px;
  left: -1px;
  border-top: 3px solid var(--cyan);
  border-left: 3px solid var(--cyan);
}

.page-faq .faq-hero__frame::after {
  right: -1px;
  bottom: -1px;
  border-right: 3px solid var(--score);
  border-bottom: 3px solid var(--score);
}

.page-faq .faq-hero__title {
  margin: 14px 0 0;
  max-width: 16em;
}

.page-faq .faq-hero__lede {
  margin-top: 16px;
  max-width: 40ch;
  color: var(--mist);
}

.page-faq .faq-hero__meter {
  display: flex;
  gap: 6px;
  margin-top: 24px;
}

.page-faq .faq-hero__meter-tick {
  height: 2px;
  flex: 1 1 auto;
  background: var(--line);
}

.page-faq .faq-hero__meter-tick:nth-child(1),
.page-faq .faq-hero__meter-tick:nth-child(2) {
  background: var(--cyan);
}

.page-faq .faq-hero__meter-tick:nth-child(5),
.page-faq .faq-hero__meter-tick:nth-child(6) {
  background: var(--score);
}

/* ---------- 通用小节标题 ---------- */
.page-faq .faq-heading {
  margin: 10px 0 0;
  max-width: 18em;
}

.page-faq .faq-sub {
  margin-top: 12px;
  max-width: 46ch;
}

/* ---------- 症状标签 ---------- */
.page-faq .symptom-strip {
  list-style: none;
  margin: 22px 0 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.page-faq .symptom-strip a {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  padding: 10px 15px;
  border: 1px solid var(--line);
  background: var(--archive);
  color: var(--ivory);
  font-size: 14px;
  line-height: 1.2;
  text-decoration: none;
  transition: background var(--t-fast), border-color var(--t-fast), color var(--t-fast);
}

.page-faq .symptom-strip__dot {
  width: 7px;
  height: 7px;
  background: var(--cyan);
  flex: none;
  transition: background var(--t-fast);
}

.page-faq .symptom-strip a:hover,
.page-faq .symptom-strip a:focus-visible {
  background: var(--score);
  border-color: var(--score);
  color: var(--ivory);
  outline: none;
}

.page-faq .symptom-strip a:hover .symptom-strip__dot,
.page-faq .symptom-strip a:focus-visible .symptom-strip__dot {
  background: var(--ivory);
}

/* ---------- 图片 ---------- */
.page-faq .faq-shot {
  margin: 26px 0 0;
  border: 1px solid var(--line);
  background: var(--ink-2);
}

.page-faq .faq-shot img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 3 / 2;
  object-fit: cover;
  max-width: 100%;
}

.page-faq .faq-shot__cap {
  padding: 12px 14px;
  border-top: 1px solid var(--line);
  font-size: 13px;
  line-height: 1.7;
  color: var(--mist);
}

/* ---------- 排查块 ---------- */
.page-faq .faq-block {
  padding: 34px 0 12px;
}

.page-faq .faq-block--alt {
  background:
    linear-gradient(180deg, transparent 0%, rgba(18, 58, 44, 0.5) 14%, rgba(18, 58, 44, 0.5) 86%, transparent 100%);
}

.page-faq .faq-block__head {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 14px;
  align-items: start;
  margin-bottom: 4px;
}

.page-faq .faq-block__no {
  display: inline-block;
  padding: 5px 9px;
  border: 1px solid var(--amber);
  color: var(--amber);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.08em;
  line-height: 1;
}

.page-faq .faq-block__head h2 {
  margin: 0;
}

.page-faq .faq-block__head p {
  margin: 10px 0 0;
  max-width: 52ch;
}

/* ---------- 编号步骤 ---------- */
.page-faq .steps {
  list-style: none;
  margin: 20px 0 0;
  padding: 0;
}

.page-faq .steps__item {
  display: grid;
  grid-template-columns: 40px 1fr;
  gap: 12px;
  padding: 15px 0;
  border-top: 1px solid var(--line);
}

.page-faq .steps__item:last-child {
  border-bottom: 1px solid var(--line);
}

.page-faq .steps__no {
  font-size: 14px;
  font-weight: 700;
  color: var(--score);
  line-height: 1.6;
  letter-spacing: 0.04em;
}

.page-faq .steps__text {
  margin: 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--mist);
}

.page-faq .steps__text strong {
  color: var(--ivory);
  font-weight: 700;
}

.page-faq .faq-linkline {
  margin: 20px 0 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--mist);
}

.page-faq .faq-linkline a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid var(--line);
  transition: border-color var(--t-fast), color var(--t-fast);
}

.page-faq .faq-linkline a:hover,
.page-faq .faq-linkline a:focus-visible {
  color: var(--cyan-soft);
  border-bottom-color: var(--cyan);
}

/* ---------- 手风琴 ---------- */
.page-faq .faq-acc {
  margin-top: 18px;
  border: 1px solid var(--line);
  background: var(--ink-2);
}

.page-faq .faq-acc__summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 16px;
  cursor: pointer;
  list-style: none;
  font-size: 15px;
  font-weight: 700;
  color: var(--ivory);
  transition: color var(--t-fast);
}

.page-faq .faq-acc__summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-acc__summary::after {
  content: "+";
  font-family: var(--font-mono);
  font-size: 18px;
  color: var(--cyan);
  flex: none;
}

.page-faq .faq-acc[open] .faq-acc__summary::after {
  content: "\2212";
  color: var(--score);
}

.page-faq .faq-acc__summary:hover {
  color: var(--cyan-soft);
}

.page-faq .faq-acc__body {
  padding: 0 16px 16px;
  font-size: 14px;
  line-height: 1.75;
  color: var(--mist);
}

.page-faq .faq-acc__body p {
  margin: 0;
}

.page-faq .faq-acc__body a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid var(--line);
}

/* ---------- 新手入门 ---------- */
.page-faq .faq-rookie {
  padding: 40px 0 26px;
  border-top: 1px solid var(--line);
}

.page-faq .faq-rookie__title {
  margin: 10px 0 0;
  max-width: 18em;
}

.page-faq .faq-rookie__lede {
  margin-top: 14px;
  max-width: 48ch;
  color: var(--mist);
}

.page-faq .seg {
  margin-top: 24px;
}

.page-faq .seg__list {
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 6px;
  scrollbar-width: thin;
}

.page-faq .seg__btn {
  flex: 0 0 auto;
  padding: 9px 15px;
  border: 1px solid var(--line);
  background: var(--ink-2);
  color: var(--mist);
  font: inherit;
  font-size: 14px;
  cursor: pointer;
  transition: background var(--t-fast), color var(--t-fast), border-color var(--t-fast);
}

.page-faq .seg__btn[aria-selected="true"] {
  background: var(--score);
  border-color: var(--score);
  color: var(--ivory);
}

.page-faq .seg__btn:hover {
  border-color: var(--cyan);
  color: var(--ivory);
}

.page-faq .seg__panel {
  margin-top: 16px;
}

.page-faq .versus {
  display: grid;
  gap: 12px;
}

.page-faq .versus__col {
  padding: 18px 16px;
  border: 1px solid var(--line);
  background: var(--archive);
}

.page-faq .versus__col--home {
  border-top: 3px solid var(--cyan);
}

.page-faq .versus__col--away {
  border-top: 3px solid var(--score);
}

.page-faq .versus__title {
  margin: 0;
  font-size: 13px;
  letter-spacing: 0.08em;
  color: var(--mist);
}

.page-faq .versus__num {
  margin: 10px 0 0;
  font-size: 22px;
  font-weight: 700;
  color: var(--ivory);
}

.page-faq .versus__col--away .versus__num {
  color: var(--score-soft);
}

.page-faq .versus__line {
  margin: 8px 0 0;
  font-size: 14px;
  color: var(--mist);
}

.page-faq .versus__note {
  margin: 12px 0 0;
  padding-top: 12px;
  border-top: 1px dashed var(--line);
  font-size: 13px;
  line-height: 1.7;
  color: var(--mist);
}

.page-faq .faq-rookie__hint {
  margin: 16px 0 0;
  padding: 12px 14px;
  border-left: 3px solid var(--amber);
  background: rgba(255, 176, 32, 0.07);
  font-size: 14px;
  line-height: 1.7;
  color: var(--ivory);
}

.page-faq .rookie-extra {
  margin-top: 30px;
  padding-top: 24px;
  border-top: 1px solid var(--line);
}

.page-faq .rookie-extra__title {
  margin: 0 0 14px;
}

.page-faq .rookie-extra p {
  margin: 0 0 12px;
  max-width: 62ch;
  line-height: 1.8;
}

/* ---------- 求助出口 ---------- */
.page-faq .faq-help {
  padding: 12px 0 56px;
}

.page-faq .faq-help__panel {
  position: relative;
  padding: 28px 20px 30px;
  border: 1px solid var(--line);
  background:
    radial-gradient(110% 100% at 0% 100%, rgba(255, 90, 43, 0.13) 0%, transparent 55%),
    var(--grad-key);
  overflow: hidden;
}

.page-faq .faq-help__panel::after {
  content: "";
  position: absolute;
  top: -1px;
  right: -1px;
  width: 40px;
  height: 40px;
  border-top: 3px solid var(--cyan);
  border-right: 3px solid var(--cyan);
  pointer-events: none;
}

.page-faq .faq-help__title {
  margin: 10px 0 0;
  max-width: 18em;
}

.page-faq .faq-help__lede {
  margin: 12px 0 0;
  max-width: 46ch;
  color: var(--mist);
  line-height: 1.75;
}

.page-faq .checklist {
  list-style: none;
  margin: 22px 0 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .checklist li {
  display: grid;
  grid-template-columns: 34px 1fr;
  gap: 10px;
  align-items: start;
  font-size: 14px;
  line-height: 1.7;
  color: var(--ivory);
}

.page-faq .checklist__no {
  color: var(--cyan);
  font-size: 12px;
  font-weight: 700;
  padding-top: 3px;
}

.page-faq .faq-help__contact {
  margin-top: 26px;
  padding-top: 20px;
  border-top: 1px solid var(--line);
}

.page-faq .faq-help__mail {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
}

.page-faq .faq-help__key {
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--mist);
}

.page-faq .faq-help__val {
  font-size: 15px;
  color: var(--cyan);
  word-break: break-all;
}

.page-faq .faq-help__copy {
  padding: 6px 12px;
  font-size: 12px;
}

.page-faq .faq-help__phone {
  margin: 14px 0 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--mist);
}

.page-faq .faq-help__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 24px;
}

/* ---------- 平板与桌面 ---------- */
@media (min-width: 640px) {
  .page-faq .versus {
    grid-template-columns: 1fr 1fr;
  }
}

@media (min-width: 760px) {
  .page-faq .faq-hero__frame {
    padding: 46px 44px 42px;
  }

  .page-faq .faq-hero__title {
    max-width: 14em;
  }

  .page-faq .faq-block__head {
    grid-template-columns: 64px 1fr;
    gap: 20px;
  }

  .page-faq .steps__item {
    grid-template-columns: 60px 1fr;
    gap: 16px;
    padding: 18px 0;
  }

  .page-faq .steps__text {
    font-size: 16px;
  }

  .page-faq .faq-shot--flow {
    max-width: 860px;
    margin-left: auto;
    margin-right: 0;
  }

  .page-faq .faq-shot--player {
    max-width: 720px;
  }

  .page-faq .faq-help__panel {
    padding: 44px 44px 46px;
  }

  .page-faq .faq-help__title,
  .page-faq .faq-rookie__title {
    max-width: 15em;
  }

  .page-faq .checklist li {
    font-size: 15px;
  }
}

@media (min-width: 1024px) {
  .page-faq .faq-rookie {
    padding: 54px 0 30px;
  }

  .page-faq .rookie-extra {
    padding-left: 9%;
  }

  .page-faq .faq-block {
    padding: 46px 0 16px;
  }
}
<<<END>>>